Support
STUCK? WE ANSWER.
LeadSniper is a small operation, so support goes straight to a human who knows the code. No ticket queues, no bots.
Email support
support@leadsniper.org
One inbox, answered by the person who built the extension. Replies usually land within one business day (Brussels time, Mon–Fri).
Email us →Billing & cancellation
Manage your subscription
You can cancel directly from inside the extension popup — open Setup → Subscription and hit cancel, no email required. You can also update your card there, or sign in at extensionpay.com with your billing email.
Open ExtensionPay →COMMON FIXES.
The green dial button isn't showing up
Open the popup and confirm the master toggle and “Call button on notifications” are both on, then refresh your GoHighLevel tab. The button only renders on new-lead notifications inside GoHighLevel or a GoHighLevel white-label domain.
Clicking the button doesn't place the call
Check that “Place the call on click” is enabled — with it off, LeadSniper only pre-fills the number. Also make sure your GoHighLevel account has the built-in dialer enabled for your user.
It stopped working after a CRM update
GoHighLevel occasionally changes its notification markup. Email us with a screenshot and your CRM domain and we'll ship a fix.
I use a different CRM
Only GoHighLevel is supported today. Email us the CRM you live in and we'll bump it up the roadmap.
Still stuck?
Send us your CRM domain, a screenshot of the popup toggles and what you expected to happen — that's usually enough to fix it on the first reply.
Email support@leadsniper.orgSee also our Privacy Policy and Terms of Sale.